FAQs

ARRIVE PROMPTLY AT THE START TIME

That way you can enjoy the full Escape Hunt experience without any rush.

We can lock away your valuables

Got bags, phones or laptops? We’ve got somewhere for you to store them.

What happens on the Hunt, stays on the Hunt

We humbly beg you not to share the secrets of your escape. Oh, and no pictures please!

ESCAPE HUNTER ESSENTIAL INFO

What exactly is Escape Hunt?

How long does each Escape Hunt last?

What are your opening times?

What is the best group size?

Which Escape Hunt should I play?

BOOKING

What if my voucher or promo code does not work?

How much does it cost?

Is there an age limit?

I want to change my booking? Is there a charge?

Can I add an extra person to the booking?

Can I get a refund if someone doesn’t turn up?

ACCESSIBILITY AND SPECIAL REQUIREMENTS

Is there any strenuous physical activity?

Are your games wheelchair accessible?

Can I play if I’m pregnant?

Can I play if I’m claustrophobic?

Can I play if I am epileptic?

OTHER QUESTIONS WE'RE OFTEN ASKED

Am I safe in the room?

Can I purchase gift vouchers?

Do you serve food and beverages?

Do I need to bring anything?

Is there a dress code?