Working at Escape Hunt

Interested in joining our fabulous and rapidly expanding team of Escape Hunters? Read on to see what jobs we currently have available.

 

Digital Product Manager

Escape Hunt Global

Location: Waterloo

Reporting Relationship: Global Franchise Manager

 

Company Background:

Escape Hunt is the global leader in escape rooms which is becoming a significant trend at the heart of the leisure and entertainment industry. Through its franchise partners, Escape Hunt operates 250 rooms in 50 cities around the world. Over the year, Escape Hunt will open new owned and operated sites in the UK with approximately 80 rooms. These new sites launched with a brand refresh that has now been rolled out across the growing network of 40+ franchises.

Experiential entertainment and leisure activities have been evolving over recent years: the explosion in breakout or escape room games being one of the most recent and significant developments. Escape Hunt operates in an increasingly competitive, but fragmented market with relatively few established players in which the majority of venues are run by small local operators. With growing awareness and demand and an almost unlimited customer base spanning families, students, young professionals and corporates, the potential for a professionally run, well-capitalised global organisation is significant. In May 2017, Escape Hunt became the first “escape room” company to list on the London Stock Exchange, marking the growing popularity of this leisure activity among consumers and businesses.

Escape Hunt has built a strong leadership team and with new owned & operated businesses recently launched in the UK, it has now identified the need to upscale its resource across B2B, B2C and Franchise Marketing to support the drive for growth.

 

Job Specification:

We’re looking for a Digital Product Manager with the experience to support an ever-evolving global eCommerce website.

As an online specialist, you will be responsible for building, evolving and maintaining website functionality across our O&O and franchise websites.

We’re looking for someone who is passionate and driven, with strong digital, website and project management experience to join our tight-knit team.

If you are interested in working for a fast paced and scaling company, with an international presence, then this could be the opportunity for you. We’re looking for people as excited as we are to make their mark on a new entertainment company.

This role feeds into the Global Franchise Manager which as a team you will support the UK business and global franchisees in the development of their digital/online goals, strategies and tactics.

 

Key responsibilities:

  • Support Global Franchise Manager in cross departmental prioritisation
  • Support with the roll-out of global centralised website strategy and development
    • Write and coordinate feedback on business cases for updates to websites
    • Manage web development agency on daily basis
    • Coordinate multiple projects & stakeholders and update backlog ensuring business objectives are met
    • Roll-out all new functionality across global network
    • Responsible for UX implementation and QA alongside development team
    • Problem solve urgent issues/bugs (including frontend and payment issues)
    • Implement SEO related changes within the CMS, including technical fixes, new developments and general auditing
  • Manage daily requests from O&O sites and franchisees (bugs/new functionality)
  • Support with special projects including new product ideation and rollout
  • Setup of new franchise websites (including Google Analytics, booking engine, reservation platform, etc)
  • Be a touchpoint for knowledge sharing between O&O and franchise learnings
  • Based off data insights, provide proactive solutions to improve the customer experience (Google Suite/HotJar)
  • Work with agency to improve data and conversion tracking
  • Setup dashboards to understand global site performance and provide insights

 

To be considered for this role:

You must have:
  • Minimum 3 years’ experience working with development teams, product management and data analytics
  • Understanding of Content Management Systems (CMS), Google Suite (Analytics, Tag Manager, Search Console) and Hotjar.
  • Analytical thinking with a strong commercial acumen
  • Be confident in presenting findings to key stakeholders
  • Experience in conversion rate optimisation and implementation strategies
  • Understanding of SEO best practice and implementation
  • Excellent communication skills and high attention to detail
  • Excellent time management skills amongst shifting priorities
  • Ability to cope well under pressure and coordinate many tasks at once
  • A diplomatic and collaborative approach in developing and maintaining effective working relationships
Nice to haves:
  • Degree or similar in IT, digital business or web development
  • Experience with WooCommerce, Google Data studio and HubSpot
  • Experience in HTML/CSS/SQL coding

 

What’s in it for you?

  • Competitive salary
  • 25 days annual leave
  • Contributory pension scheme
  • Personal development, on-the-job training and mentoring

 

If you are interested in this role please apply now by sending your CV with a covering letter, detailing your suitability for this role.

Franchise and Games Marketing Executive

Escape Hunt Global

Location: Waterloo

Reporting Relationship: Global Franchise Manager

 

Company Background:

Escape Hunt is the global leader in escape rooms which is becoming a significant trend at the heart of the leisure and entertainment industry. Through its franchise partners, Escape Hunt operates 250 rooms in 50 cities around the world. Over the year, Escape Hunt will open new owned and operated sites in the UK with approximately 80 rooms. These new sites launched with a brand refresh that has now been rolled out across the growing network of 40+ franchises.

Experiential entertainment and leisure activities have been evolving over recent years: the explosion in breakout or escape room games being one of the most recent and significant developments. Escape Hunt operates in an increasingly competitive, but fragmented market with relatively few established players in which the majority of venues are run by small local operators. With growing awareness and demand and an almost unlimited customer base spanning families, students, young professionals and corporates, the potential for a professionally run, well-capitalised global organisation is significant. In May 2017, Escape Hunt became the first “escape room” company to list on the London Stock Exchange, marking the growing popularity of this leisure activity among consumers and businesses.

Escape Hunt has built a strong leadership team and with new owned & operated businesses recently launched in the UK, it has now identified the need to upscale its marketing resource across B2B, B2C and Franchise Marketing to support the drive for growth.

 

Job Specification:

We’re looking for a Franchise & Games Marketing Executive to support the high scale growth and optimisation of the franchise business.

We’re looking for someone who is passionate and driven, with strong digital marketing and project management experience to join our tight-knit team.

If you are interested in working for a fast paced and scaling company, with an international presence, then this could be the opportunity for you. We’re looking for people as excited as we are to make our mark on a new entertainment company.

This role feeds into the Global Franchise Manager which as a team you will support franchisees in the development of their marketing goals, strategies and tactics.

 

Key responsibilities:

 

Marketing
  • Support with the roll-out of global centralised franchise marketing and brand strategy
    • Coordinate the creation of assets and distribution of all marketing collateral
    • Report on franchise campaigns using Google Analytics and social media
    • Prepare campaign and business-related communication to franchisees (MailChimp, presentations, calls, etc)
    • Support with creation and implementation of marketing & operations best practice
    • Support with copywriting, layout, design and content planning
    • Ad hoc contact with agencies & freelancers (including legal & finance where required)
  • Manage daily requests from Franchisees (graphic, games, marketing).
  • Manage & maintain global website content and global social media presence
  • Support with special projects inc. new product ideation and reactive projects
  • New franchise setup
    • Setup of new franchise website (including setup of Google Analytics, booking engine, reservation platform, etc)
    • Manage creation of branch artwork (entrance/window signage, interior design, print/digital material, etc)
    • Setup of email accounts, folder space, etc
    • Training franchise in use of WordPress and booking engine
  • Manage global merchandise
    • Work with merchandise agency on any merchandise ordered by franchises (uniforms, corporate give-aways, gift boxes, etc.)
    • Ensure agency merchandise website is kept up-to-date
  • Be a touchpoint for knowledge sharing between O&O and franchise learnings

 

Games
  • Support Global Franchise Manager with all game communication and projects
    • Maintain global games calendar
    • Responsible for keeping games catalogue up-to-date (regular reviews with EH Studio)
    • Prepare communication for new games/catalogue updates
    • Manage creation of game marketing material (game posters, marketing activation and support)

 

To be considered for this role:

 

You must have:
  • Minimum 2 years digital marketing experience
  • A good understanding of digital marketing principles across multiple channels including websites, SEO and Social Media
  • Excellent communication skills and high attention to detail
  • Experience in proof-reading and editing copy
  • Excellent time management skills amongst shifting priorities
  • Ability to cope well under pressure and coordinate many tasks at once
  • A diplomatic and collaborative approach in developing and maintaining effective working relationships
  • Creatively minded with an ability to conceive exciting ideas for new content

 

Ideally you would have:
  • Degree or similar in digital marketing
  • International experience, ideally with second language (French, Spanish, German desirable)
  • Experience of HTML coding, Adobe Photoshop and Illustrator would be an advantage
  • Experience in using content management system WordPress

 

What’s in it for you?

  • Competitive salary
  • 25 days annual leave
  • Contributory pension scheme
  • Personal development and on-the-job training and mentoring

 

If you are interested in this role please apply now by sending your CV with a covering letter, detailing your suitability for this role.

General Manager – Reading, Kings Walk

Escape Hunt Global

Looking for something out of the ordinary? We are recruiting now for a General Manager for our Reading, Kings Walk venue.

Escape Hunt is the largest escape room business in the world and a global leader in experiential entertainment. Since it started in 2013, Escape Hunt has opened nearly 50 locations across 27 countries. Together, these sites are home to 250 of the most exciting escape room games around the world.

Escape Hunt operates its own venues in the UK and through franchise partners in the rest of the world.

We are on the hunt for a team of talented, enthusiastic, people managers whothrive in a busy, fast paced environment and who would love to work in a fast-growing business. General Managers will need to have a strong operational aptitude and the ability to prioritise in a busy customer facing role.

We’re offering an exciting career with real potential to develop your skills and experience, but we will only consider the very best people. You need to tell and show us why we should employ you by writing a cover letter that does just that!

RESPONSIBILITIES – WHAT YOU DO

  • Lead, monitor and manage a happy and high performing team
  • New Business Development – implementation of the marketing plan including up-sells, outreach activities and lead generation
  • Deliver an immersive and engaging hospitality experience.
  • Manage all aspects of maintenance, health and safety.

STRENGTHS – HOW YOU DO IT

  • Organised – Direct people clearly, using time effectively to get things done
  • Coaching – Enable others to develop and grow, empowering them to do things themselves
  • Business Development – Be creative, be enthusiastic, be determined.
  • Fun – Be the kind of boss everyone wants to work for

If you believe that you are the right candidate for this new and exciting role and feel that you’ll bring energy and enthusiasm to the team, apply today by sending your CV with a cover letterto our Head of Operations [email protected]

Salary: £25,000 – £27,000 (dependent on experience)

Important note

Our job listings aren’t exhaustive and are quite precise. We are happy to be convinced that we need a molecular biologist, a mathematician or an ironworker, just tell us why we need you on our team.

Good luck!

General manager – Corn Exchange, Manchester

Escape Hunt Global

Looking for something out of the ordinary? We are recruiting now for a General Manager for our Corn Exchange, Manchester branch.

Escape Hunt is the largest escape room business in the world and a global leader in experiential entertainment. Since it started in 2013, Escape Hunt has opened nearly 50 locations across 27 countries. Together, these sites are home to 250 of the most exciting escape room games around the world.

Escape Hunt operates its own venues in the UK and through franchise partners in the rest of the world.

We are on the hunt for a team of talented, enthusiastic, people managers whothrive in a busy, fast paced environment and who would love to work in a fast-growing business. General Managers will need to have a strong operational aptitude and the ability to prioritise in a busy customer facing role.

We’re offering an exciting career with real potential to develop your skills and experience, but we will only consider the very best people. You need to tell and show us why we should employ you by writing a cover letter that does just that!

 

RESPONSIBILITIES – WHAT YOU DO

  • Lead, monitor and manage a happy and high performing team
  • New Business Development – implementation of the marketing plan including up-sells, outreach activities and lead generation
  • Deliver an immersive and engaging hospitality experience.
  • Manage all aspects of maintenance, health and safety.

STRENGTHS – HOW YOU DO IT

  • Organised – Direct people clearly, using time effectively to get things done
  • Coaching – Enable others to develop and grow, empowering them to do things themselves
  • Business Development – Be creative, be enthusiastic, be determined.
  • Fun – Be the kind of boss everyone wants to work for

If you believe that you are the right candidate for this new and exciting role and feel that you’ll bring energy and enthusiasm to the team, apply today by sending your CV with a cover letterto our Head of Operations [email protected]

Salary: £25-27k dependent on experience

Important note

 

Our job listings aren’t exhaustive and are quite precise. We are happy to be convinced that we need a molecular biologist, a mathematician or an ironworker, just tell us why we need you on our team.

 

Good luck!

General Manager – Westgate, Oxford

Escape Hunt Global

Looking for something out of the ordinary? We are recruiting now for a General Manager for our Westgate, Oxford venue.

Escape Hunt is the largest escape room business in the world and a global leader in experiential entertainment. Since it started in 2013, Escape Hunt has opened nearly 50 locations across 27 countries. Together, these sites are home to 250 of the most exciting escape room games around the world.

Escape Hunt operates its own venues in the UK and through franchise partners in the rest of the world.

We are on the hunt for a team of talented, enthusiastic, people managers whothrive in a busy, fast paced environment and who would love to work in a fast-growing business. General Managers will need to have a strong operational aptitude and the ability to prioritise in a busy customer facing role.

We’re offering an exciting career with real potential to develop your skills and experience, but we will only consider the very best people. You need to tell and show us why we should employ you by writing a cover letter that does just that!

 

RESPONSIBILITIES – WHAT YOU DO

  • Lead, monitor and manage a happy and high performing team
  • New Business Development – implementation of the marketing plan including up-sells, outreach activities and lead generation
  • Deliver an immersive and engaging hospitality experience.
  • Manage all aspects of maintenance, health and safety.

STRENGTHS – HOW YOU DO IT

  • Organised – Direct people clearly, using time effectively to get things done
  • Coaching – Enable others to develop and grow, empowering them to do things themselves
  • Business Development – Be creative, be enthusiastic, be determined.
  • Fun – Be the kind of boss everyone wants to work for

If you believe that you are the right candidate for this new and exciting role and feel that you’ll bring energy and enthusiasm to the team, apply today by sending your CV with a cover letterto our Head of Operations [email protected]

Salary: £25-27k dependant on experience

Important note

 

Our job listings aren’t exhaustive and are quite precise. We are happy to be convinced that we need a molecular biologist, a mathematician or an ironworker, just tell us why we need you on our team.

 

Good luck!