FAQs

ARRIVE 15 MINUTES EARLY

That way you can enjoy the full Escape Hunt experience without any rush.

WE CAN LOOK AFTER ALL VALUABLES

Got bags, phones or laptops? We’ll take care of them so there no need to worry.

WHAT HAPPENS ON THE HUNT, STAYS ON THE HUNT

We humbly beg you not to share the secrets of your escape. Oh, and no pictures please!

ESCAPE HUNTER ESSENTIAL INFO

Do we need to be really strong?

Physical strength is not needed at all.  We have designed our adventures to be as accessible for the most petite person to a body builder and every age group.  You need skills other than brawn like good searching skills and logical reasoning.  Moving our solid teak furniture is not required…

So how many people should play?

We have tested all sorts of numbers but the ideal is a group of 2 – 5 players.  For this reason we are quite strict about these team sizes now as we want to ensure that each and every Escape Hunt experience is excellent.

How long does each Escape Hunt last?

The whole experience lasts around 90 minutes. You’ll spend around 60 minutes in the room (in fact that’s the maximum time you’ve got in which to escape). Before that there’s a quick briefing to explain everything, and afterwards we invite you and your group to enjoy our lounge, in-house bar and photo opportunity space.

How do I play The Escape Hunt Experience?

To answer this now would give away the whole surprise so let’s just say it is one of the most exhilarating ways to spend 90 minutes with your friends.  The adventure lasts 60 minutes but you should arrive 15 minutes before for your briefing and afterwards we offer you refreshments and a time for feedback and discussion so allow 90 minutes in total (or more if you want to just hang out with us).  The adventure itself involves escaping from a room where a crime has been committed.  Solve the mystery and escape.  Sounds simple?  Just try!

What exactly is Escape Hunt?

Think of Escape Hunt as the closest you’re likely to get to starring in a brilliantly plotted escape movie. You and your teammates get locked in a themed room and have to find and solve a series of clues in order to escape. The pressure’s on, the clock’s ticking, the adrenaline’s pumping. Escape Hunt isn’t something you watch, it’s something you experience – right in the heart of the action. We make you earn your freedom, throwing all manner of devious and dastardly red herrings, dead ends and misdirections your way. It’s completely immersive, utterly addictive and totally entertaining. After Escape Hunt, other entertainment just feels flat.

What are your opening times?

We’re open from:

MONDAY    14:00am – 18:00pm

TUESDAY    14:00pm – 20:00pm

WEDNESDAY    14:00pm – 20:00pm

THURSDAY    14:00pm – 20:00pm

FRIDAY    14:00pm – 20:00pm

SATURDAY    12:30pm – 21:30pm

SUNDAY    14:00pm – 20:00pm

Is it feasible for everyone?

Our game has been designed for the greatest number and has no physical or scary aspect, so you will be able to perform all tasks of the game proposed without fear or risk.

Some of our rooms can accommodate people in wheelchairs. Please do not hesitate to contact us directly to confirm your arrival and to advise on the most suitable scenario.

Are we really locked up?

You are not stuck inside the room. First of all, an emergency button is available near the entrances. In addition, a game master is present during the game and can intervene in the event of problems.

Can I come with children?

Under 8 years old: strict ban. Between 8 and 12 years old: not recommended.
From 12 years old: permitted with at least one adult in the team.

WHY? The complexity of some puzzles requires the majority presence of older people as well as the legal risk. From 15 years old, players can therefore come without adults to fully enjoy the experience of playing our Escape Game in Bordeaux.

In which languages are games available?

Here is the list of our scenarios available in English:
      – Jack the Ripper

  • The Robbery of Saint-Emilion
  • Murder at the Port of the Moon

INFORMATIONS ESSENTIELLES POUR LES JOUEURS ESCAPE HUNT

En quelles langues les jeux sont-ils disponibles ?

Voici la liste de nos scenarios disponibles en Anglais :

  • Jack L’Eventreur
  • Le Casse de Saint-Emilion
  • Meurtre au port de la Lune

Est-ce faisable pour tous ?

Notre jeu a été conçu pour le plus grand nombre et ne comporte pas d’aspect physique ni effrayant, vous serez donc capable de réaliser toutes les tâches du jeu proposées sans crainte ni risques.

Certaines de nos salles peuvent accueillir des personnes en fauteuil roulant. N’hésitez pas à nous contacter directement pour confirmer votre venue et aviser du scénario le plus adapté.

RESERVATIONS

What if I need to book 2 rooms or more?

Not valid for the manor of H.H. Holmes because there is only one room, you just have to start by reserving the first room. Once your details are indicated, you will be able to add a second room to your cart before making the payment.

Do I have to pay on-line for everyone?

Our rooms are private! We will never fill your room with strangers.

You can book and pay for 2 people/room and then end up with 5 people/room. You, or your friends, will pay the difference on site.

Can we pay with holiday vouchers?

Yes, that’s possible. Insofar as any booking requires a payment in advance, you have to come to our premises to make the booking on site, before the session date.

Can I change my booking?

You can change your booking up to 5 days minimum in advance: we can move your booking or add additional players (they can pay on site, subject to the spaces available).

 

Detectives missing the call or groups not showing up will

not be reimbursed.

OTHER FREQUENTLY ASKED QUESTIONS

Depending on my level, which game do you recommend?

For beginners, we recommend the Mystery of Saint Emilion. For more experienced players, we recommend Jack the Ripper or the Manor!

What if one of the players has something come up and can’t make it in the end?

No refund possible, you can always find a replacement.

Are we going to be filmed?

The game is followed by the cameras arranged in game rooms. They do not record anything but allow us to follow you during your game!

I haven’t received the confirmation email!

The e-mail may arrive in a few minutes. Remember to check your spam folder. If you think your e-mail address is incorrect, contact us directly

Do you have a food & drinks menu?

Yes, we serve alcoholic and non-alcoholic drinks on site as well as tapas for you to eat on site. Contact us or view our menu: view here

Can you play in a wheelchair?

We have two game themes accessible to people with reduced mobility:
– Murder at the port of the moon

– Jack the Ripper
Contact us before your arrival.

Can I play whilst pregnant?

Absolutely because you can leave the game at any time. Remember that a Game Master monitors you during the game.

BOOKING

Can I get a refund if someone doesn’t turn up?

Unfortunately not, we don’t provide refunds if someone doesn’t play.

Do you offer package deals?

Yes we do! We have great package deals with restaurant and other fun activities!

Is there an age limit?

We have tried the adventures with all ages and it is equalled enjoyable for all age groups.  For practical reasons, since this is a group activity and we need a certain level of maturity, we limit the minimum age to 10 years old but there is no maximum age.

How much does it cost?

You can play Escape Hunt from €20 each. Below you can find an overview of the different prices for playing Escape Hunt.

  • 2 player room: 29,50 per person (total costs €59)
  • 3 player room: 27,50 per person (total costs €82,50)
  • 4 player room: 24,50 per person (total costs €98)
  • 5 player room: 20,00 per person (total costs €100)

INFORMATIONS ESSENTIELLES POUR LES JOUEURS ESCAPE HUNT

En quelles langues les jeux sont-ils disponibles ?

Voici la liste de nos scenarios disponibles en Anglais :

  • Jack L’Eventreur
  • Le Casse de Saint-Emilion
  • Meurtre au port de la Lune

Est-ce faisable pour tous ?

Notre jeu a été conçu pour le plus grand nombre et ne comporte pas d’aspect physique ni effrayant, vous serez donc capable de réaliser toutes les tâches du jeu proposées sans crainte ni risques.

Certaines de nos salles peuvent accueillir des personnes en fauteuil roulant. N’hésitez pas à nous contacter directement pour confirmer votre venue et aviser du scénario le plus adapté.

RESERVATIONS

What if I need to book 2 rooms or more?

Not valid for the manor of H.H. Holmes because there is only one room, you just have to start by reserving the first room. Once your details are indicated, you will be able to add a second room to your cart before making the payment.

Do I have to pay on-line for everyone?

Our rooms are private! We will never fill your room with strangers.

You can book and pay for 2 people/room and then end up with 5 people/room. You, or your friends, will pay the difference on site.

Can we pay with holiday vouchers?

Yes, that’s possible. Insofar as any booking requires a payment in advance, you have to come to our premises to make the booking on site, before the session date.

Can I change my booking?

You can change your booking up to 5 days minimum in advance: we can move your booking or add additional players (they can pay on site, subject to the spaces available).

 

Detectives missing the call or groups not showing up will

not be reimbursed.