FAQs

ARRIVE 15 MINUTES EARLY

That way you can enjoy the full Escape Hunt experience without any rush.

WE CAN LOOK AFTER ALL VALUABLES

Got bags, phones or laptops? We’ll take care of them so there no need to worry.

WHAT HAPPENS ON THE HUNT, STAYS ON THE HUNT

We humbly beg you not to share the secrets of your escape. Oh, and no pictures please!

ESCAPE HUNTER ESSENTIAL INFO

Which Escape Hunt should I play?

All our Escape Hunt games are incredibly exciting and utterly immersive, so it’s impossible for us to say. Perhaps the best solution is to play them all!
If you are new to escape rooms, we would recommend The Young Wiards Quest or The Lost treasure of Captain Black Jack
If you’ve played escape rooms before, then we would recommend Escape from the Mine (intermediate level)
If you want to play head-to-head against another team then The Young Wizards Quest or Escape from the Mine both have duplicate rooms available.

What is the best group size?

We think our games are ideal for groups of between two and six. If you’ve more who want to play then why not split into two teams and have a friendly – or indeed unfriendly – head to head competition?

What are your opening times?

We’re open every day from 9.30am until 10pm. The last game booking is 8:00pm or 9.30pm on Friday and Saturday

How long does each Escape Hunt last?

The whole experience lasts around 90 minutes. You’ll spend around 60 minutes in the room (in fact that’s the maximum time you’ve got in which to escape). Before that there’s a quick briefing to explain everything, and afterwards we invite you and your group to enjoy our lounge, complimentary cans of cool drink and bottled water and photo opportunity space.

What exactly is Escape Hunt?

Think of Escape Hunt as the closest you’re likely to get to starring in a brilliantly plotted escape movie. You and your teammates get locked in a themed room and have to find and solve a series of clues in order to escape. The pressure’s on, the clock’s ticking, the adrenaline’s pumping. Escape Hunt isn’t something you watch, it’s something you experience – right in the heart of the action. We make you earn your freedom, throwing all manner of devious and dastardly red herrings, dead ends and misdirections your way. It’s completely immersive, utterly addictive and totally entertaining. After Escape Hunt, other entertainment just feels flat.

BOOKING

Can I get a refund if someone doesn’t turn up?

Unfortunately not, we don’t provide refunds if someone doesn’t play.

I want to change my booking? Is there a charge?

Arrangements change, we understand. That’s why, if you can no longer make your booking, we’ll do everything we can to reschedule your game free of charge, provided you give us at least 3 days’ notice. If you are unable to provide at least 3 days’ notice we reserve the right to charge a $20 rescheduling fee.

Is there an age limit?

All our games are family friendly and do not include any horror or scary themes.
Our games are recommended for players aged 7+.
There must be at least 1 player aged 12+ per room.

How much does it cost?

Our pricing is based on the number of players per room and includes GST.
$36 per person for 5/6 players, $38 per person for 4 players, $40 for 3 players and $42 for 2 players.

ACCESSIBILITY AND SPECIAL REQUIREMENTS

Can I play if I am epileptic?

Yes. We don’t use any lighting that could affect people with epilepsy.

Can I play if I’m claustrophobic?

Absolutely. Our games rooms aren’t particularly confined, although there are some confined spaces at times (which your team members could access for you). Our game masters are always on hand to release you the moment you want to leave.

Are your games wheelchair accessible?

Our building is over 50 yrs old and there are 10 steps to get to our door.Most games are wheelchair accessible for the majority of the game (there may be certain parts of the rooms that a wheelchair cannot reach). Please get in touch at [email protected] to find out more.

Is there any strenuous physical activity?

No. Our games require brains not brawn. Please treat our special props and equipment carefully so they are in good working order for the next players.

OTHER QUESTIONS WE'RE OFTEN ASKED

Is there a dress code?

Black tie/ball gown, obviously. Just kidding – come as you are, although we do suggest comfortable clothing as the games can get quite intense.

Do I need to bring anything?

Nope – just you, your team and a set of working brains!

Do you serve food and beverages?

We offer all players complimentary cans of cool drink and bottled water.
We can arrange lunches and dinners at local restaurants and pubs at discounted prices.

Can I purchase gift vouchers?

Of course! Who wouldn’t love to receive a gift voucher for the most exciting experience they’ll have all year? Visit the gift vouchers page, located in the footer of our website for more info.

Am I safe in the room?

Absolutely – our games are thrilling but never, ever dangerous. Rest assured that whatever happens, you’re in safe hands. Our game masters are highly trained and very vigilant, and as you’d expect, player safety is our number one concern.