FAQs

ARRIVE 15 MINUTES EARLY

That way you can enjoy the full Escape Hunt experience without any rush.

WE CAN LOOK AFTER ALL VALUABLES

Got bags, phones or laptops? We’ll take care of them so there no need to worry.

WHAT HAPPENS ON THE HUNT, STAYS ON THE HUNT

We humbly beg you not to share the secrets of your escape. Oh, and no pictures please!

ESCAPE HUNTER ESSENTIAL INFO

COVID-19 Information

  • Masks can be worn if the players would like.
  • We have extended time between games for disinfecting, please arrive 10 minutes before your game to ensure you have the full time allocated.
  • We are not affected by any capacity rules, bookings can go ahead with all players.
  • Information updated: 11/12/2022

Which room should I play?

All our Escape Hunt games are incredibly exciting and utterly immersive, so it’s impossible for us to say. Perhaps the best solution is to play them all!
New to escape rooms? Blackjack’s Treasure, Aladdin & The Magic Vault or Alice in Puzzleland are all great choices.
Played escape rooms before? Then we would recommend Curse of the Pharaoh, Wild Western Jail Break or The Young Wizard’s Quest.
If you have a large group (6+ players) then Legend of the Sword and the Wild West will be your best options.

 

The difficulty levels are:

Beginner

Intermediate

Advanced

Experienced

What is the best group size?

We think our games are ideal for groups of between two and six for our small rooms or four to ten for our large rooms. If you’ve more who want to play then why not split into two teams and have a friendly – or indeed unfriendly – head to head competition?
All bookings are exclusive to your group.

What are your opening times?

  • Monday – Thursday & Sunday: 9am to 8pm
  • First Game starts at 9:30am, last game starts at 8pm
  • Friday & Saturday: 9am to 9:30pm
  • First Game starts at 9:30am, last game starts at 8pm

How long does each Escape Hunt last?

The whole experience lasts around 90 minutes. You’ll spend around 60 minutes in the room (in fact that’s the maximum time you’ve got in which to escape). Before that there’s a quick briefing to explain everything, and afterwards we invite you and your group to enjoy our lounge, complimentary water and take a group photo in our photo area.

What exactly is Escape Hunt?

Think of Escape Hunt as the closest you’re likely to get to starring in a brilliantly plotted escape movie. You and your teammates get locked in a themed room and have to find and solve a series of clues in order to escape. The pressure’s on, the clock’s ticking, the adrenaline’s pumping. Escape Hunt isn’t something you watch, it’s something you experience – right in the heart of the action. We make you earn your freedom, throwing all manner of devious and dastardly red herrings, dead ends and misdirections your way. It’s completely immersive, utterly addictive and totally entertaining. After Escape Hunt, other entertainment just feels flat.

BOOKING

Is there a different price for children?

All participants are the same price.
Please contact us for birthday prices.

Can I get a refund if someone doesn’t turn up?

Unfortunately not, we don’t provide refunds if someone doesn’t play.

I want to change my booking? Is there a charge?

Arrangements change, we understand. That’s why, if you can no longer make your booking, we’ll do everything we can to reschedule your game free of charge, provided you give us at least 2 days notice.

Is there an age limit?

We recommend ages 8 and up.

However an adult must be in the room if the the group is under 12 or an adult must be on premises for groups under 16.

How much does it cost?

Our pricing is based on the number of players per room and includes GST.

  • 2 players – $47/pp
  • 3 players – $42/pp
  • 4-10 players – $40/pp

ACCESSIBILITY AND SPECIAL REQUIREMENTS

Can I play if I am hard of hearing/deaf?

  • We try our best to make sure to have alternative puzzles for audio clues. Please let the staff know on arrival so they can best help you have a great experience.
  • Please email us at [email protected] for more information.

Can I play if I am epileptic?

Yes. We don’t use any lighting that could affect people with epilepsy.

Can I play if I’m claustrophobic?

Absolutely. Our games rooms aren’t particularly confined, although there are some confined spaces at times (which your team members could access for you). Our game masters are always on hand to release you the moment you want to leave.

Are your games wheelchair accessible?

Our building is over 50 yrs old and there are 10 steps to get to our door.Most games are wheelchair accessible for the majority of the game (there may be certain parts of the rooms that a wheelchair cannot reach). Please get in touch at [email protected] to find out more.

Is there any strenuous physical activity?

No. Our games require brains not brawn. Please treat our special props and equipment carefully so they are in good working order for the next players.

OTHER QUESTIONS WE'RE OFTEN ASKED

Where is the best parking?

  • We recommend parking in the FOMO Multi-story Car Park. There is always spots available and it’s only a short walk away.

Is there a dress code?

Black tie/ball gown, obviously. Just kidding – come as you are, although we do suggest comfortable clothing as the games can get quite intense. Please bring reading glasses if you require them.

Do I need to bring anything?

  • Nothing but your brains! And reading glasses if you require.
  • If you are playing our Outdoor Game please bring weather appropriate clothing such as hat, sunscreen, water or raincoats.
  • Please print out or provide a photo of any vouchers you may have.

Do you serve food and beverages?

We offer all players complimentary water.
We can arrange lunches and dinners at local restaurants and pubs at discounted prices.

Can I purchase gift vouchers?

Of course! Who wouldn’t love to receive a gift voucher for the most exciting experience they’ll have all year? Visit the gift vouchers page, located in the footer of our website for more info.

Am I safe in the room?

Absolutely – our games are thrilling but never, ever dangerous. Rest assured that whatever happens, you’re in safe hands. Our game masters are highly trained and very vigilant, and as you’d expect, player safety is our number one concern.