FAQs

ARRIVE 15 MINUTES EARLY

That way you can enjoy the full Escape Hunt experience without any rush.

WE CAN LOOK AFTER ALL VALUABLES

Got bags, phones or laptops? We’ll take care of them so there no need to worry.

WHAT HAPPENS ON THE HUNT, STAYS ON THE HUNT

We humbly beg you not to share the secrets of your escape. Oh, and no pictures please!

ACCESSIBILITY AND SPECIAL REQUIREMENTS

Can I play if I am epileptic?

We don’t use any special effects that could affect people with epilepsy, so you are most welcome to play.

Can I play if I’m claustrophobic?

Absolutely. Our games rooms aren’t particularly confined, and our game masters are on hand and the door is not actually locked so you can step out at any time.

Can I play if I’m pregnant or with a baby in a pram?

Of course – the more the merrier! Our games are completely safe and the door is not actually locked so you can step out at any time. If you are planning to bring a pram, please give us a ring and let us know before hand so we can make sure the best game room is set aside for you.

Is your venue wheelchair accessible?

Yes, our rooms are wheelchair accessible and we have a wheelchair accessible bathroom. If someone in your group uses a wheelchair, please get in touch and let us know before hand so we can make sure the best game room is set aside for you.

ESCAPE HUNTER ESSENTIAL INFO

Can I get a refund if someone doesn’t turn up?

Unfortunately not, we don’t provide refunds if someone doesn’t turn up. However, if you can give us 24 hours notice that someone can no longer make it, we’ll be happy to refund for that person.

Can I add an extra person to the booking?

Certainly, you can add an extra person to the booking as long as you’re still within the maximum number of people for each game. There’s no need to let us know in advance, and they can pay when they arrive.

I need to change my booking, is there a charge?

Things change, we understand. If you give us 24 hours notice, we can help you reschedule your booking, refund your booking or refund just the cost of individuals if they can no longer attend. Please give us a call on (07) 3217 2482 and we’ll be happy to help you out.

Is there an age limit?

No, all ages are welcome to play at Escape Hunt. Children under the age of 7 are admitted for free and must be accompanied by a parent / guardian at all times. For safety, and as some of our puzzles can be tricky, there does need to be at least one person 15 years or older in the room. Please note that children under 12 will likely have trouble with some of the puzzles.

Can I play with a group of 6?

We usually say our games are suitable for groups of between two and five. If you would like to play with a group of 6 we can accommodate that (please call us to organise it), but be aware we suggest a maximum of 5 so there’s room to move and there’s enough for everyone to get fully involved. If you’ve more than six people who want to play then you can play in two identical rooms and have a friendly head to head race!

How long does each Escape Hunt last?

The whole experience lasts around 90 minutes. You’ll spend around 60 minutes in the room (in fact that’s the maximum time you’ve got in which to escape). Before that there’s a quick briefing to explain everything, and afterwards there’s the chance to get your team photo taken.

What are your opening times?

We’re open Monday – Saturday from 10am until 10pm and Sunday from 10am until 8:30pm.

What exactly is Escape Hunt

Think of Escape Hunt as the closest thing to starring in a brilliantly plotted escape movie. You and your teammates get locked in a themed room and have to find and solve a series of clues in order to escape. The pressure’s on, the clock’s ticking, the adrenaline’s pumping. Escape Hunt isn’t something you watch, it’s something you experience – right in the heart of the action. We make you earn your freedom, throwing all manner of devious and dastardly red herrings, dead ends and misdirections your way. It’s completely immersive, utterly addictive and totally entertaining.

OTHER QUESTIONS WE'RE OFTEN ASKED

Is there a dress code?

Black tie/ball gown, obviously. Just kidding – come as you are, although we do suggest comfortable clothing and footwear is required

Do you serve food and beverages?

We have free tea, coffee, hot chocolate and water available for you in our lounge to enjoy either before or after your booking. We do not serve food unless you make an event booking. Please get in contact with us for details.

Can I purchase a gift voucher?

Of course! Visit the gift vouchers page, located in the footer of our website for more info.