ARRIVE 15 MINUTES EARLY
You are expected 15 minutes before your scheduled game to complete the briefing.
Though the door is locked indeed, you are not stuck inside the room. First of all, an emergency button is available near the entrance to escape anytime and we are vigilant with all security evacuation and emergency procedures. In addition, a game master is present during the game and can intervene in case of any issue.
Under 8 years old: strict ban. Between 8 and 12 years old: not recommended.
From 12 years old: permitted with at least one adult in the team.
WHY? The complexity of some puzzles requires the majority presence of older people as well as the legal risk. From 15 years old, players can therefore come without adults to fully enjoy the experience of playing our Escape Game in Bordeaux.
Both games are available in english and french.
Our game has been designed for the greatest number and has no physical or scary aspect, so you will be able to perform all tasks of the game proposed without fear or risk.
Some of our rooms can accommodate people in wheelchairs. Please do not hesitate to contact us directly to confirm your arrival and to advise on the most suitable scenario.
The rule is the rule and we can’t go over 5 people per room for reasons of safety and comfort. In this case, book two identical rooms and compete against each other !
You just have to start booking the first room. Once your details are filled, you will be able to add a second or even a third room to your cart before making the payment. As simple as that !
Our rooms are private! We will never fill your room with strangers.
You can book and pay for 2 people/room and then show up with 5 people/room.
You, or your friends, will pay the difference on site by cash or debit card.
Yes, that’s possible. However as any booking requires a payment in advance, you have to come to our premises to make the booking on site, before the session.
You can change your booking up to 5 days minimum in advance: we can move your booking or add additional players (they can pay on site, subject to the spaces available). Players missing the call or groups not showing up will not be reimbursed.
For beginners, we recommend The Greenhouse. For more experienced players, we recommend the Pursuit in the Metropolitan.
No refund possible, you can always find a replacement.
The game is followed by the cameras arranged in game rooms. They do not record anything but allow us to follow you during your game!
The e-mail may arrive in a few minutes. Remember to check your spam folder. If you think your e-mail address is incorrect, contact us directly
Yes, during private events only we serve alcoholic and non-alcoholic drinks on site as well as finger food and other catering options for you to eat on site. Contact us or view our menu: view here
Both games are available in a wheelchair. An elevator allow you to descend to the basement where the Pursuit in the Metropolitan takes place. Nevertheless please contact us before your arrival to make sure all arrangements are made prior your arrival.
Absolutely because you can leave the game at any time. Remember that a Game Master monitors you during the game.