Cookies Policy
Our website uses cookies and other tracking technologies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
Some of our website pages may also contain a small transparent image file or line of code to record how you interact with them. They are often used in conjunction with web browser cookies and they are used to help us better analyse and improve our services and target relevant advertising based on your browsing behaviour and interests
We use the following cookies and tracking technologies:
- Strictly necessary. These are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
- Analytical/performance. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
- Functionality. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
- Targeting. These record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose: if you have visited our site you may be served with our advertising on third party sites (for example on Facebook)
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
| Cookie type | Name | Purpose | Expiry |
| Strictly necessary | eh_accepts_cookies | These are used by us to record that you have accepted our use of cookies when you first visited our website site. Recording this prevents us from asking you every time you visit our website | Never |
| wpcookienotifier_dismissed | 365 days | ||
| Analytical/performance | _ga | This helps us understand how many people visit the website by tracking if you have visited before | 2 years |
| Analytical/performance | _gid | This helps us understand how many people visit the website by tracking if you have visited before | 24 hours |
| Analytical/performance | _gat | This is used to help us manage the rate at which page view requests are made | 1 minute |
| Analytical/performance | AMP_TOKEN | This is used to track how you got to the page you are visiting | 30 seconds to 1 year |
| Analytical/performance | _gac_<property-id> | This helps us measure the effectiveness of our marketing activity by tracking conversion to adverts you may have seen before you visited our website | 90 days |
| Analytical/performance | _hjIncludedInSample | This session cookie is set to track how you navigate the site | 365 days |
| Functional | hjClosedSurveyInvites | From time to time we may ask you to fill in a Survey. When we do this, this cookie is used to ensure we don’t ask you to fill the survey again | 365 days |
| Functional | _hjDonePolls | This cookie is used if you fill in a poll using the Feedback Poll widget, this is to ensure we do not ask you to fill the same poll twice | 365 days |
| Functional | _hjMinimizedPolls | This cookie is used to track if you have minimised the Feedback Poll widget to ensure that the widget stays minimised as you navigate through our website | 365 days |
| Functional | _hjDoneTestersWidgets | This cookie is set once you submit information in the Recruit User Testers widget. It is used to ensure that the same form does not re-appear again if you have already filled it in. | 365 days |
| Functional | _hjMinimizedTestersWidgets | This cookie is set if you minimize a Recruit User Testers widget. It is used to ensure that the widget stays minimized when you navigate through your site. | 365 days |
| Functional | _hjDoneSurveys | This cookie is set once you complete a survey. It is used to only load the survey content if you haven’t completed the survey yet. | 365 days |
| Functional | _hjShownFeedbackMessage | This cookie is set when you minimize or complete Incoming Feedback. This is done so that the Incoming Feedback will load as minimized immediately if you navigate to another page where it is set to show. | 365 days |
| Functional | _icl_current_language | These cookies are used to manage the multi-language aspect of our website | 2 days |
| _icl_visitor_lang_js | |||
| Functional | wpml_browser_redirect_test | This cookie is used to test if cookies are enabled | Never |
| Functional | wpml_referer_url | This cookie records the last requested URL on the front end | This cookie expires as soon as the browser is closed |
| Functional | woocommerce_cart_hash | This cookie stores the information for what you have in your basket on some of our local sites | Never |
| Functional | woocommerce_items_in_cart | This cookie flags when changes are made to items in your basket on some of our local sites | Never |
| Functional | wp_woocommerce_session
_ |
We use this cookie to retrieve your basket when you return to the site on some of our local sites | 4 days |
| Functional | woocommerce_recently_viewed | This cookie records items you recently viewed on some of our local sites | Never |
| Functional | _wcml_booking_currency | These cookies are used to record and manage currencies on parts of our website on some of our local sites | 1 day |
| _wcml_dashboard_currency | |||
| _wcml_order_currency | |||
| _wcml_reports_currency | |||
| Functional | _wcml_dashboard_order_language | This cookie is used to record and manage language on parts of our website | 1 day |
| Functional | hjClosedSurveyInvites | From time to time we may ask you to fill in a Survey. When we do this, this cookie is used to ensure we don’t ask you to fill the survey again | 365 days |
| Functional | _hjDonePolls | This cookie is used if you fill in a poll using the Feedback Poll widget, this is to ensure we do not ask you to fill the same poll twice | 365 days |
| Functional | _hjMinimizedPolls | This cookie is used to track if you have minimised the Feedback Poll widget to ensure that the widget stays minimised as you navigate through our website | 365 days |
| Functional | _hjDoneTestersWidgets | This cookie is set once you submit information in the Recruit User Testers widget. It is used to ensure that the same form does not re-appear again if you have already filled it in. | 365 days |
| Functional | _hjMinimizedTestersWidgets | This cookie is set if you minimize a Recruit User Testers widget. It is used to ensure that the widget stays minimized when you navigate through your site. | 365 days |
| Functional | _hjDoneSurveys | This cookie is set once you complete a survey. It is used to only load the survey content if you haven’t completed the survey yet. | 365 days |
| Functional | _hjShownFeedbackMessage | This cookie is set when you minimize or complete Incoming Feedback. This is done so that the Incoming Feedback will load as minimized immediately if you navigate to another page where it is set to show. | 365 days |
| Targeting | Facebook Pixel | This tracks your visits to our website and is used to target you with relevant promotions when you log into your Facebook account. The information collected remains anonymous to Escape Hunt and cannot be used to identify you, however the information is received and processed by Facebook who are able to connect the data with your Facebook account | n/a |
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
To find out more about the Facebook Pixel and how to update your Facebook advertising settings, visit: facebook.com/about/privacy.