FAQs

Arrive promptly at the start time

That way you can enjoy the full Escape Hunt experience without any rush.

We can lock away your valuables

Got bags, phones or laptops? We’ve got somewhere for you to store them.

What happens on the Hunt, stays on the Hunt

We humbly beg you not to share the secrets of your escape. Oh, and no pictures please!

City Hunt Game Info

Who can play a City Hunt game?

Our city hunt games are suitable for all ages. Due to the nature of game play, children under 8 go free and must be accompanied by 2 paying players.

All under 16s must have an adult (over 18) in their team.

What is the best group size?

Our City Hunt games are ideal for teams of between two and six. If you’ve more than six people who want to play, then why not split into two teams and have a friendly – or indeed unfriendly – head-to-head competition?

What is an outdoor game?

Our outdoor games unite the thrill of escape rooms with the buzz of an outdoor pursuit. Imagine an escape room with no doors, a treasure hunt with more challenges, and a city like you’ve never seen it before. Explore with our digital map, crack clues, complete puzzles and solve challenges along the way.

How long does the outdoor game last?

Each outdoor game lasts for between 1.5 and 2 hours, we would allow 2.5 hours for the whole experience, which includes a quick briefing before you get started, and afterwards we invite you and your group to enjoy our lounge, in-house bar and photo opportunity space.

What do I need to bring?

Our outdoor games involve about 2km of walking around the city so please wear comfortable footwear. Other than that, just your team and a set of working brains!

Is the game weather dependent?

Our outdoor games will go ahead come rain or shine so we advise that you check the weather forecast beforehand. Please come prepared for all types of weather – remember sun screen and a hat on sunny days, and we will provide you with ponchos to help keep you nice and dry on drizzlier days. 

In instances of severe wind, rain or weather warnings, we may have to cancel your game. Games are not refundable, but if cancelled due to the weather we will contact you to let you know and reschedule your game to another time. We will also offer you the option to switch to one of our indoor game rooms for a small price difference and dependent on availability.  

If you do not hear from us, then please assume your game is going ahead! 

How much does it cost?

Our indoor escape room games cost £30 per person for groups of 2-3 players, and £25 per person for groups of 4-6 players.

Our City Hunt games cost £15 per player. Under 8s can play for free but must be accompanied by 2 paying adults. Maximum 6 players per team.

Our Virtual Reality adventures cost £27 per person for groups of between 2 – 4 players.

Is there an age limit?

Our escape room games are PG unless stated otherwise – so kids aged 8+ are good to go. Under 16s must be accompanied in the room by a paying adult over 18.

Our city hunt games are suitable for all ages. Due to the nature of game play, children under 8 go free and must be accompanied by 2 paying players.

All under 16s must have an adult (over 18) in their team.

Our virtual reality adventures are suitable for ages 12+, but all under 16s must have an adult (over 18) in their team.

Remote Escape Rooms

What is a Remote Escape Room?

Remote play allows friends, family and colleagues to come together and play Escape Hunt’s physical escape rooms from their own homes. You will play the game using Zoom, a free, secure online video conferencing system. During the game, you will control a real life avatar using verbal commands. What they see is what you will see. You will use verbal commands to move them around the room, find hidden clues, solve puzzles, and see if you can escape before time runs out!

How long does the game last?

The whole experience lasts around 70 minutes. Exactly like in our physical rooms, you’ll spend around 60 minutes instructing the avatar in the room (in fact that’s the maximum time you’ve got in which to escape). Before that there’s a quick briefing to explain everything. We advise that you join your Zoom call at least 5 minutes before your scheduled booking time to make sure your microphone and camera are working.

What do I need to play a Remote Escape Room?

You will need an internet connection and a desktop/laptop device (phones/tablets can be used, but are not recommended due to screen size). You will need to download Zoom ahead of your slot and we also advise that you have some paper and pen on hand to jot down notes of things you might spot in the room along the way!

Do players have to be in one household?

Not at all! All players can be in the same household using the same device or players can be in different households each dialling into the Zoom call on different devices.

Booking

How much does it cost?

Our indoor escape room games cost £30 per person for groups of 2-3 players, and £25 per person for groups of 4-6 players.

Our City Hunt games cost £15 per player. Under 8s can play for free but must be accompanied by 2 paying adults. Maximum 6 players per team.

Our Virtual Reality adventures cost £27 per person for groups of between 2 – 4 players.

Is there an age limit?

Our escape room games are PG unless stated otherwise – so kids aged 8+ are good to go. Under 16s must be accompanied in the room by a paying adult over 18.

Our city hunt games are suitable for all ages. Due to the nature of game play, children under 8 go free and must be accompanied by 2 paying players.

All under 16s must have an adult (over 18) in their team.

Our virtual reality adventures are suitable for ages 12+, but all under 16s must have an adult (over 18) in their team.

I want to change my booking? Is there a charge?

Arrangements change, we understand. That’s why, if you can no longer make your booking, we’ll do everything we can to reschedule your game free of charge, provided the new date is within 30 days of your original booking. To find out more or change a booking, please get in touch with the Escape Hunt venue you made your booking with.

Can I add an extra person to the booking?

Certainly, you can add an extra person to the booking as long as you’re still within the maximum number of people for each game. There’s no need to let us know in advance, and they can pay when they arrive. Just remember we only accept card payments at our venues.

Can I get a refund if someone doesn’t turn up?

Unfortunately not, we don’t provide refunds if someone doesn’t play.

What discounts do you offer?

To see the full range of our promotions & discounts, head to https://escapehunt.com/uk/bournemouth/promotions/discounts/
We’ve put together a range of discounts for students, over 60s and key workers as we think everyone should have the chance to enjoy an hour of intense excitement. Now there’s no excuse for not playing! T&C’s applies.