FAQs

ARRIVE 15 MINUTES EARLY

That way you can enjoy the full Escape Hunt experience without any rush.

WE CAN LOOK AFTER ALL VALUABLES

Got bags, phones or laptops? We’ll take care of them so there no need to worry.

WHAT HAPPENS ON THE HUNT, STAYS ON THE HUNT

We humbly beg you not to share the secrets of your escape. Oh, and no pictures please!

ACCESSIBILITY AND SPECIAL REQUIREMENTS

Can I play if I have epilepsy?

We don’t use any sort of illumination that can affect people with epilepsy. Any other questions, we suggest you contact us.

Can I play if I have claustrophobia?

Of course. Our rooms have emergency buttons and our Game Masters will always be alert and available to free you from the room if necessary.

Can I play if I am pregnant?

Absolutely, the more the merrier! Our Game Masters supervision every game through CCTV. Therefore, when and if you need to leave the room, just inform them and you may go at any moment. If you have any other worries, we suggest you contact us.

Are your games accessible to wheelchairs?

At the moment, only one of our games is accessible. Anyhow, we advise you to get in contact with us.

General

What is the Escape Hunt?

The Escape Hunt Lisbon is an escape room based in downtown Lisbon, since 2015. Here, you and your team will be locked in a room where you have to find and solve a series of enigmas in order to escape. The pressure is high, the clock is ticking and the adrenaline is rushing. The Escape Hunt is not something for you to see, but for you to experience. We want you to gain freedom, launching in your way all types of fake clues, dead ends and wrong instructions, hoping you can overcome them. It is totally immersive, addictive and very, very fun. After you experience Escape Hunt, anything else will feel blend.

What’s the ideal size of the group?

Our games are ideal for groups between 2 and 6 players. If your group has more than 6 participants, why not split yourselves into two or more teams, and compete in a very friendly way (or not)?

Which Escape Hunt game should I choose?

All our games are incredibly exciting and immersive, which makes it impossible to choose just one. The best solution would be to play all of them.

What’s the duration of each Escape Hunt game

The whole experience usually lasts 90 minutes. The game itself is 60 minutes long (in reality, it’s the maximum time you have to escape). Before that, we start with a briefing where we explain everything and, in the end, we invite you to pose for a really fun picture, with cool props.

What are the schedules?

We open every day of the week (including weekends) from 10am to 9pm.

OTHER QUESTIONS

Can I buy gift vouchers?

Of course! Who doesn’t like to receive a voucher for an exciting adventure? Explore our site for further information.

Is there a dress code?

Dress to impress! We’re kidding. There is no dress code, we only suggest you bring comfortable clothes, because the game might get intense.

Do I need to bring anything?

No, just you, your team and those brains warm and ready to shine.

Do you serve food and/or drinks?

No. We have some coffee break deals. Contact us for further information.

Am I safe inside the rooms?

Absolutely. Our games are exciting but never dangerous. Stay calm, you will be in very good hands. Our Game Masters will always be ready and attentive. As you can imagine, playing safely is our main priority.

RESERVATIONS

Can I get a refund if someone doesn’t come?

Any refund will only be possible 7 work days prior to your reservation.

After making my reservation, can I add an extra person?

Of course. You can add any extra person, as long as it doesn’t exceed the maximum number of participants per room/game. You don’t have to separate yourselves and you can pay on the day of your experience. We accept payments in cash and debit card.

I want to reschedule my booking. Is it possible?

Plans can change, we understand that. Therefore, if you can’t make it on the day of your reservation, we’ll do everything we can in order to reschedule it, without any additional cost. However, we can only do this magic until 48 h prior to your booking. For more information, please contact the Escape Hunt Lisbon.

Is there an age limit?

Our games are for all ages. Children until 7 years old don’t pay and between 8 and 13 years old, they have to be accompanied by an adult (+18).