ARRIVE 15 MINUTES EARLY
You are expected 15 minutes before your scheduled game to complete the briefing.
You are expected 15 minutes before your scheduled game to complete the briefing.
Got bags, phones or laptops? We’ll take care of them so there no need to worry.
We humbly beg you not to share the secrets of your escape. Oh, and no pictures please!
Is it feasible for everyone?
Our game has been designed for the greatest number and has no physical or scary aspect, so you will be able to perform all tasks of the game proposed without fear or risk.
Some of our rooms can accommodate people in wheelchairs. Please do not hesitate to contact us directly to confirm your arrival and to advise on the most suitable scenario.
Are we really locked up?
You are not stuck inside the room. First of all, an emergency button is available near the entrances. In addition, a game master is present during the game and can intervene in the event of problems.
Can I come with children?
Under 8 years old: strict ban. Between 8 and 12 years old: not recommended.
From 12 years old: permitted with at least one adult in the team.
WHY? The complexity of some puzzles requires the majority presence of older people as well as the legal risk. From 15 years old, players can therefore come without adults to fully enjoy the experience of playing our Escape Game in Bordeaux.
In which languages are games available?
Here is the list of our scenarios available in English:
– Jack the Ripper
Depending on my level, which game do you recommend?
For beginners, we recommend the Mystery of Saint Emilion. For more experienced players, we recommend Jack the Ripper or the Manor!
What if one of the players has something come up and can’t make it in the end?
No refund possible, you can always find a replacement.
Are we going to be filmed?
The game is followed by the cameras arranged in game rooms. They do not record anything but allow us to follow you during your game!
I haven’t received the confirmation email!
The e-mail may arrive in a few minutes. Remember to check your spam folder. If you think your e-mail address is incorrect, contact us directly
Do you have a food & drinks menu?
Yes, we serve alcoholic and non-alcoholic drinks on site as well as tapas for you to eat on site. Contact us or view our menu: view here
Can you play in a wheelchair?
We have two game themes accessible to people with reduced mobility:
– Murder at the port of the moon
– Jack the Ripper
Contact us before your arrival.
Can I play whilst pregnant?
Absolutely because you can leave the game at any time. Remember that a Game Master monitors you during the game.