FAQs

Arrive promptly at the start time

We have around 15 minutes of pre-adventure prep – waivers, game-rules, adventure briefings and we want you to experience Escape Hunt without any rush.

We can lock away your valuables

Got bags, phones or laptops? We’ve got somewhere for you to store them.

What happens on the Hunt, stays on the Hunt

We humbly beg you not to share the secrets of your escape. Oh, and no pictures please!

Booking

How much does it cost?

Our indoor escape room games cost £33 per person for groups of 2-4 players, and £27 per person for groups of 5-6 players.

Our City Hunt games cost £15 per player. Under 8s can play for free but must be accompanied by 2 paying adults. Maximum 6 players per team.

Our Virtual Reality adventures cost £27 per person for groups of between 2 – 4 players.

Is there an age limit?

All of our Escape Rooms are rated PG (8+) for up to 6 people unless stated otherwise and our VR games are rated 12+ for groups of up to 4. Our Outdoor Games are suitable for ages 8 and up for teams of up to 4 people.

All under 16s must be accompanied during the game by at least one paying adult aged 18 or over.

I want to change my booking? Is there a charge?

Arrangements change, we understand. That’s why, if you can no longer make your booking, we’ll do everything we can to reschedule your game free of charge, provided the new date is within 30 days of your original booking. To find out more or change a booking, please get in touch with the Escape Hunt venue you made your booking with.

Can I add an extra person to the booking?

Certainly, you can add an extra person to the booking as long as you’re still within the maximum number of people for each game. There’s no need to let us know in advance, and they can pay when they arrive. Just remember we only accept card payments at our venues.

Can I get a refund if someone doesn’t turn up?

Unfortunately not, we don’t provide refunds if someone doesn’t play.

What discounts do you offer?

To see the full range of our promotions & discounts, head to https://escapehunt.com/uk/watford/promotions/discounts/
We’ve put together a range of discounts for students, over 60s and key workers as we think everyone should have the chance to enjoy an hour of intense excitement. Now there’s no excuse for not playing! T&C’s applies.

Escape Hunt Original Games

What exactly is Escape Hunt?

Think of Escape Hunt as the closest you’re likely to get to starring in a brilliantly plotted escape movie. You and your teammates get locked in a themed room and have to find and solve a series of clues in order to escape. The pressure’s on, the clock’s ticking, the adrenaline’s pumping. Escape Hunt isn’t something you watch, it’s something you experience – right in the heart of the action. We make you earn your freedom, throwing all manner of devious and dastardly red herrings, dead ends and misdirections your way. It’s completely immersive, utterly addictive and totally entertaining. After Escape Hunt, other entertainment just feels flat.

How long does each Escape Hunt last?

The whole experience lasts around 90 minutes. You’ll spend around 15 minutes before your game completing waivers, enjoying some pre-game drinks and getting ready for your adventure, then you’ll spend around 60 minutes in the room (in fact that’s the maximum time you’ve got in which to escape). Then afterwards we invite you and your group to enjoy our lounge, in-house bar and photo opportunity space.

What are your opening times?

We are open 7 days a week, to see our opening times please click here.

What is the best group size?

We think our games are ideal for groups of between two and six. If you’ve more than six people who want to play then why not split into two teams and have a friendly – or indeed unfriendly – head to head competition?

Which Escape Hunt should I play?

All our Escape Hunt games are incredibly exciting and utterly immersive, so it’s impossible for us to say. Perhaps the best solution is to play them all!

How much does it cost?

Our indoor escape room games cost £33 per person for groups of 2-4 players, and £27 per person for groups of 5-6 players.

Our City Hunt games cost £15 per player. Under 8s can play for free but must be accompanied by 2 paying adults. Maximum 6 players per team.

Our Virtual Reality adventures cost £27 per person for groups of between 2 – 4 players.

Letterbox Games

How long will my order take to be delivered?

Your order will be sent via Royal Mail and you will have the option to select your preferred delivery method at checkout.  

The options include Tracked 24 (1 working day from despatch) and Tracked 48 (2 working days from despatch). During busier periods there may be delays.  

 

Please note: We only ship to the UK and if you’re ordering more than 1 letterbox game, the postage price will be calculated based on size and weight. 

Do I need anything to play A Curious Tea Party?

You will need scissors, mirror, internet connection and a device (phone/tablet/laptop). 

Play at Home Games

What do I need to play a Print & Play game?

Our print & play games all require a printer and a device you can use to connect to the internet (Mobile, Tablet, Computer etc). Some of our print & play games also require a Facebook Account in order to access certain functions.

To find out more, you can view our games here.

How many people do I need to play the Print & Play games?

We recommend playing with a minimum of 2 players, with a suggested maximum of 6 players to ensure everyone has an enjoyable experience.

How long will the Print & Play games last?

Our print & play games have a suggested gaming time of 1 hour, but this may vary depending on skill level. However, they all come with the freedom to take it at your own pace.

What do I need to play a Digital Game?

Our digital games are web-based adventures that require a computer or laptop, along with an internet connection.

Currently, our digital games are not compatible to be played on mobile or tablet devices.

How many people do I need to play the Digital Games?

We recommend playing with a minimum of 2 players, with a suggested maximum of 4 players to ensure everyone has an enjoyable experience.

What happens if I can’t solve the games?

We want everyone to enjoy our games to the fullest – if you need a little helping hand we’ve created helping hand clueing tools that are provided as part of your game.

How long does do the Digital Games last?

Our Digital Games have a suggested gaming time of 1 hour, but this may vary depending on skill level.

Please note, for The Pegasus Project, once you access the Mission Hub and start your game, you will only have 24 hours before your access expires and you will not be able to re-enter after this time.

Accessibility and Special Requirements

Are your games wheelchair accessible?

Many of our escape room games are wheelchair accessible, and are designed to allow up to 2 wheelchair users in the room at once. We advise contacting your local Escape Hunt to find out more about their facilities, and which games are best suited to the needs of your group.

Additional needs and access requirements

We aim to make our games as accessible as possible and inclusive to all who want to enjoy them. We allow carers to accompany customers with disabilities in the game free of charge, and we also allow assistance dogs in the game rooms.

Can I play if I’m pregnant?

Of course – the more the merrier! Our games masters monitor every game on CCTV so if you want to leave the room just let them know and you’ll be free in moments. If you’ve any specific worries then we suggest you speak to a health professional or GP before playing.

Can I play if I’m claustrophobic?

Absolutely. Our games rooms aren’t particularly confined, and our games masters are always on hand to release you the moment you want to leave.

Can I play if I have a medical condition such as epilepsy?

Some of our games make use of special effects, including smoke machines, strobe lighting and lasers. If you have any medical conditions that may be affected, or indeed any medical conditions at all that we need to be aware of (including allergies), please be sure to let site teams know when making a booking.

Other questions we're often asked

Am I safe in the room?

Absolutely – our games are thrilling but never, ever dangerous. Rest assured that whatever happens, you’re in safe hands. Our games masters are highly trained and very vigilant, and as you’d expect, player safety is our number one concern.

Can I purchase gift vouchers?

Of course! Who wouldn’t love to receive a gift voucher for the most exciting experience they’ll have all year? Visit the gift vouchers page, located in the footer of our website for more info.

Do you serve food and beverages?

We serve alcoholic and non-alcoholic drinks onsite. We can also arrange food for you to enjoy after your game. Get in touch with your venue for more details.

Do I need to bring anything?

Nope – just you, your team and a set of working brains!

Is there a dress code?

Black tie/ball gown, obviously. Just kidding – come as you are, although we do suggest comfortable clothing as the games can get quite intense.

City Hunt Game Info

Who can play at City Hunt game?

Our city hunt games are suitable for all ages. Due to the nature of game play, children under 8 go free and must be accompanied by 2 paying players.

All under 16s must have an adult (over 18) in their team. Our virtual reality adventures are suitable for ages 12+, but all under 16s must have an adult (over 18) in their team.

What is a City Hunt game?

Our City Hunt games unite the thrill of escape rooms with the buzz of an outdoor pursuit. Imagine an escape room with no doors, a treasure hunt with more challenges, and a city like you’ve never seen it before. Explore with our digital map, crack clues, complete puzzles and solve challenges along the way.

How long does the outdoor game last?

Each City Hunt game lasts between 1.5 and 2 hours, we would allow 2.5 hours for the whole experience, which includes a quick briefing before you get started, and afterwards we invite you and your group to enjoy our lounge, in-house bar and photo opportunity space.

What do I need to bring?

Our City Hunt games involve about 2km of walking around the city so please wear comfortable footwear. Other than that, just your team and a set of working brains!

Is the game weather dependent?

Our City Hunt games will go ahead come rain or shine so we advise that you check the weather forecast beforehand. Please come prepared for all types of weather – remember sun screen and a hat on sunny days, and we will provide you with ponchos to help keep you nice and dry on drizzlier days.

In instances of severe wind, rain or weather warnings, we may have to cancel your game. Games are not refundable, but if cancelled due to the weather we will contact you to let you know and reschedule your game to another time. We will also offer you the option to switch to one of our indoor game rooms for a small price difference and dependent on availability.  

If you do not hear from us, then please assume your game is going ahead! 

How much does it cost?

Our indoor escape room games cost £33 per person for groups of 2-4 players, and £27 per person for groups of 5-6 players.

Our City Hunt games cost £15 per player. Under 8s can play for free but must be accompanied by 2 paying adults. Maximum 6 players per team.

Our Virtual Reality adventures cost £27 per person for groups of between 2 – 4 players.

Gifting

How long do your gift vouchers last?

Both our Download, Print & Play, and Standard Experience vouchers last for 12 months from date of purchase.

How much do your gift vouchers cost?

From highly immersive Escape Rooms through to Download, Print and Play games to play in the comfort of your home, there’s something for everyone to enjoy!

We currently offer two types of voucher:

  • Download, Print & Play Games – Only valid for Download, Print and Play games.
    • Starting from £14.99
  • Standard Experiences – These vouchers are valid for Escape Rooms, Outdoor Games and Virtual Reality Experiences. (exc Download, Print & Play)
    • Starting from £20

What is the difference between a Download, Print & Play Gift Voucher vs a Standard Experiences gift voucher?

Our Download, Print & Play Gift Vouchers are exclusively valid for the following games:

  • Stolen
  • The Treasure of the Aztecs
  • Murder at the Mansion

 
They are not valid for Escape Rooms, Outdoor Games and Virtual Reality Experiences.
 
Our Standard Experience Gift Vouchers are valid for all other Escape Hunt Experiences including Escape Rooms, Outdoor Games and Virtual Reality Experiences but will not be valid for purchase of our Download, Print & Play games.