Working at Escape Hunt

Interested in joining our fabulous and rapidly expanding team of Escape Hunters? Read on to see what jobs we currently have available.

GAME MASTER

TAKAPUNA

Fun, engaging and vibrant customer facing staff wanted!

Game Master Duties

  • Provide briefing to customer teams before the experience

  • Act as a “forensic expert” to monitor and assist customers to search for clues and solve puzzles during the experience as required

  • Provide refreshments, photograph opportunities and general advice / feedback after the experience

  • Resolve any customer issues

  • Answer emails / phone queries and enter bookings into the system

  • Assist with promotions, leaflets and other marketing as required

We are seeking the best and most engaging Game Masters – if you are a motivated individual with great customer service skills and a passion for people, then we want to hear from you today!

Successful applicant features:

  • Enthusiastic, engaging and keen to provide customers with a great experience.

  • Strong verbal communication skills

  • Able to adapt well to difficult situations / customers and resolve issues in an empathetic and professional manner

  • Fluent spoken and written English. Ability to speak other languages a bonus

  • Have good attention to detail, self-directed and a good team player

  • Good computer skills (booking systems, websites, Facebook etc.)

  • Available to work weeknights, weekends and ideally some weekday shifts and have flexibility in working hours (e.g. variable hours dependent on bookings)

  • A current Managers Certificate (for sale of alcohol) a bonus

The ideal candidate should have previous front facing customer service experience and be comfortable working sole charge.

What’s On Offer

  • Rostered hours each week with shifts up to 8 hours between 9:30am – 10:30pm 7 days a week

  • Competitive hourly rate

If this sounds like you, apply now!