FAQs

ARRIVE 15 MINUTES EARLY

That way you can enjoy the full Escape Hunt experience without any rush.

WE CAN LOOK AFTER ALL VALUABLES

Got bags, phones or laptops? We’ll take care of them so there no need to worry.

WHAT HAPPENS ON THE HUNT, STAYS ON THE HUNT

We humbly beg you not to share the secrets of your escape. Oh, and no pictures please!

ESCAPE HUNTER ESSENTIAL INFO

How do I play Escape Hunt ?

To answer this now would give away the whole surprise so let’s just say it is one of the most exhilarating ways to spend 90 minutes with your friends. The adventure lasts 60 minutes but you should arrive 10 minutes before for your briefing. The adventure itself involves escaping from a room where a crime has been committed. Solve the mystery and escape. Sounds simple? Just try!

Do I need to book in advance?

Yes, we operate a sophisticated booking and calendar system here on our website and via Facebook. Bookings always fill up quickly so be sure to check regularly as we open new booking periods daily. Therefore we highly recommend booking online to get the slot you want. We accept walk-ins, but don’t be disappointed if we are fully booked (don’t say we didn’t warn you!).

What are your opening times?

We are open from 10am until 10pm on Sundays to Thursdays and 9.30am until 11pm on Fridays and Saturdays!

How long does each Escape Hunt last?

The whole experience lasts around 90 minutes. You’ll spend around 60 minutes in the room (maximum amount of time you’ve got in which to escape). The remaining 30 minutes are used for briefing and getting your team ready for the game.

What is Escape Hunt?

Think of Escape Hunt as the closest thing you’re likely to get to starring in a brilliantly plotted escape movie. You and your teammates get locked in a themed room and have to find and solve a series of clues in order to escape. The pressure’s on, the clock’s ticking, the adrenaline’s pumping . Escape Hunt isn’t something you watch, it’s something you experience – right in the heart of the action. We make you earn your freedom, throwing all manner of devious and dastardly red herrings, dead ends and misdirections your way. It’s completely immersive, utterly addictive and totally entertaining!

BOOKING

Can I get a refund if someone doesn’t turn up?

Unfortunately not, we do not provide refunds if someone does not play. We do provide store/credit for your future bookings, so feel free to have a chat with our friendly Game Masters to arrange a store credit.

What if I arrive late?

Whilst we won’t cancel your booking; after 15 minutes into your booking, we will start counting down your alloted 60 minutes  – this means that you will have less than 60 minutes to complete the room. Starting the game late will negatively affect the schedule for the rest of the games after yours. We highly recommend to arrive 15 minutes before the start of your game!

Can I add an extra person to the booking ?

Certainly, you can add an extra person to the booking as long as you’re still within the maximum number of people for each game. There is no need to let us know in advance, and they can pay when they show up. Easy!

I want to change my booking? Is there a charge?

Arrangements change, we understand. That’s why, if you cano no longer make your booking, we’ll do everything we cant to reschedule your game free of charge. To find out more or change a booking, please get in touch with us.

Is there an age limit ?

Our games are PG unless stated otherwise – so kids aged ten and over are good to go. Under 16s must be accompanied by an adult over 18.

How much does it cost ?

Our sessions costs $52 per person for 2 players, $45 for 3 players, $43 for 4 players, $41 for 5 players and $41 for 6 players.

OTHER QUESTIONS WE’RE OFTEN ASKED

Where can I keep my belongings?

We have lockable lockers which you can use to keep your belonging.

Is there a dress code ?

Black tie, ball gown, obviously. Just kidding – come as you are, although we do suggest comfortable clothing!

What do I need to bring ?

Just a team of keen super sleuths! Bring your team and yourself!

Do you serve food and beverages?

We serve non-alcoholic drinks onsite. We do not have readily available food, but we can arrange catering. Get in touch with us for more details.

Can I purchase gift vouchers?

Of course! Who wouldn’t love to receive a gift voucher for the most exciting experience they’ll have all year? Visit the gift vouchers page, located in the footer of our website for more info

Am I actually locked in the room?

Yes! I mean, no! NO!

In all seriousness, the answer is no. Occupational, Health and Safety regulations do not permit us to lock guests in the room. Doors are always unlocked and you can feel free to leave the room at any point of the game.