FAQs

ARRIVE 15 MINUTES EARLY

That way you can enjoy the full Escape Hunt experience without any rush.

WE CAN LOOK AFTER ALL VALUABLES

Got bags, phones or laptops? We’ll take care of them so there no need to worry.

WHAT HAPPENS ON THE HUNT, STAYS ON THE HUNT

We humbly beg you not to share the secrets of your escape. Oh, and no pictures please!

BOOKING

How do I book with an Entertainment Book?

Escape Hunt Adelaide is part of the current Entertainment Book. Please book online with the promo code listed on the Entertainment Book listing for Escape Hunt. You must ensure you bring your phone with the Entertainment Book app installed on it to your booking. The Redeem Now must be pressed by one of our staff when you arrive in store.

Please note:

  • We do not offer refunds for vouchers applied retrospectively, therefore please ensure you have followed the above instructions.
  • If you do not bring your physical voucher with you OR staff are unable to redeem your voucher on your app, you are not eligible to receive the discount, and the full price will apply. Do not press redeem on your app, this must be done by staff.

If you have any questions, or to book over the phone please call us on 8223 7770

Can I get a refund if I can’t come, or if some of my team don’t turn up?

Escape Hunt is a live experience. Once a booking is made, you have secured private access to that room for that time slot and we are unable to offer that session to any other players. Bookings are therefore final subject to management discretion and there are no refunds offered. We strongly suggest that if you are unsure as to your final numbers, that you book a 2-player game, and pay for your remaining players on the day.

Bookings may be rescheduled up to 1 week prior to your booking date, at the discretion of management. Bookings will not be refunded or rescheduled if you do not arrive for your allocated booking time. Any fee paid will be deemed a cancellation fee. Please therefore check your booking date and time carefully

How do I book for more than 5 people?

We recommend 2-5 players per room. We can allow 6 players if your preference is to have that many in one room. You can make the booking online and select 6 players.

As we have 5 game rooms we can accommodate up to 30 people playing at the same time, so if your group is larger, you can book multiple rooms.  We also have a large lounge and bar, so for even larger groups we can split the game time, with part of the group staying in the bar or taking part in other activities! We have lots of packages available that provide a variety of options, so please call us on 8223 7770 or email [email protected] and we can help find the best solution for you and your group!

Is there an age limit?

Escape Hunt is suitable from 7 years to 107 years! There are no strenuous activities required so it means almost anyone can play. The games are tough and designed for adults, but kids 7 and over can have a fabulous time with an adult’s help. Please note that we do not allow children under 7 into the rooms at all and one paying player in every room must be 16 years or over.

If there is not a supervising adult present in the room, then we are not able to allow the game to start.

How much does it cost?

Our pricing depends on how many people go into each room. 2 players is $44pp; 3 players is $40pp; 4 players is $38pp and 5-6 players is $36pp.

 

ESSENTIAL INFO

How hard are the rooms?

We currently have 3 levels of difficulty – Medium, Medium-Hard and Hard. All of the rooms are challenging, no matter your experience level! There is a mix of puzzles within every room, so every team member has a chance to shine (and chances are, everyone will be stumped at some point!). If you’re new to escape rooms, we recommend starting with one of our Medium rooms and working your way up. We recommend our Hard room once you’ve played at least one escape room before.

Whichever escape room you choose, we guarantee you’ll have a great time! And don’t forget, our friendly game masters will be available to you throughout your game for some well-times hints along the way. You’re welcome to ask for as many as you like, we don’t judge!

Is Escape Hunt safe?

Yes! We take the health & safety of our players very seriously. The entry door to every game room remains unlocked throughout the game, meaning that players are able to leave freely in the event of an issue or emergency. Every game room contains regularly tested fire alarms and we display emergency evacuation plans clearly. Your games are also monitored at all times by trained game masters. We conduct regular health & safety risk assessments of the entire premises, and we test and tag our electronic equipment annually. If you’d like to talk to us more about our safety measures, please give us a call on 8223 7770.

For information about how we are keeping you safe during COVID, please refer to our measures HERE

Which Escape Hunt game should I play?

They’re ALL exciting! You can read each game description and difficulty level on our Games page. We recommend starting with one of our Medium-Hard rooms.

What is the best group size?

We recommend 2-5 players per room. If you’d like to squeeze 6, we can allow it (see How do I book with more than 5 players?). For groups of up to 12, you can book 2 x identical rooms and race one another head-to-head. We can accommodate up to 30 people across all our rooms at one time.

What are your opening times?

Please note that we are operating reduced hours currently. Please refer to our live booking system HERE for full availability.

 

How long does an Escape Hunt last?

You have 60 minutes to escape! You’ll need to arrive 15 minutes early for a pre-game briefing, and afterwards we’ll invite you to enjoy our luxurious lounge, relax with a drink in our bar and take a team photo. Allow for 90 minutes all up, at least,

What is Escape Hunt?

Escape Hunt is the closest you’re likely to get to starring in a brilliantly plotted escape movie. You and your teammates are locked in a themed room and must find and solve a series of puzzles and clues to escape. The pressure is on, the clock is ticking, and the adrenalin is pumping. Escape Hunt isn’t something you watch, it’s a totally immersive experience and you’re in the heart of the action. We make you earn your freedom, throwing all sorts of devious red herrings, dead ends and misdirection your way. It’s completely immersive, utterly addictive and totally entertaining.

OTHER QUESTIONS WE’RE OFTEN ASKED

What should I bring? What should I wear?

Just your brain and your reading glasses! We’ll ask you to lock all other belongings in a locker outside the room before you commence your game.

There is no dress code, we just ask you to please keep your shoes on at all times.

Do you serve food and drinks?

We have a beautiful lounge bar in which you can enjoy a selection of local wines, beer, cider, spirits and soft drinks. We also sell bar snacks like nuts, chips and popcorn. If you’re booking one of our Party Packages, you can also choose to pre-order from our delicious catering options.

Is it wheelchair accessible?

Some of our games are wheelchair accessible. From our lobby, there is lift access to all floors, however the street entry to our building does have a step. We recommend giving us a call to discuss your requirements before booking, to make sure we can accommodate your needs.

Is it scary?

Оur escape rooms are designed to get your brain ticking and your adrenalin pumping, but the scariest thing you’ll find in there is the ticking of the clock. There are no elements of horror and nothing spooky in any of our rooms.

I’m claustrophobic, will I hate it?

No way! Whilst our rooms aren’t massive, you are not confined, nor are you actually locked in or prevented from leaving. We very rarely have anyone leave due to claustrophobia.

Am I really locked in the room?

Whilst we like you to feel the pressure of being trapped in the room, due to Health & Safety reasons, the door does not have a lock and you are able to leave freely.